Working with Blue Stingray to develop our own billing software allowed us to combine all of our accounts in one place, which made our customer service representatives more efficient while on the phone with our members & clients. Once our billing software was customized and developed, it provided the capacity we needed to grow our contract services. Blue Stingray customizes their products to meet our needs and provides the tools we need to stay connected throughout the process.
Thanks to our cloud based billing software developed by Blue Stingray, along with our other cloud based solutions, our IT department was able to smoothly transition our entire office to work from home during the COVID-19 pandemic. Not only did this provide our staff with flexibility, but it also allowed us to keep our members, employees and communities safe while providing the same quality service.